Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.
Effective date: 1 January 2024
These terms and conditions outline the rules and regulations for the use of Hostingard's Website.
These Terms of Service (“Terms of Service”) set forth the general terms and conditions of your use of this website (“Site”) and the products and services purchased or accessed through this Site (individually and collectively, the “Services”). Terms of Service and the documents to which they refer, form an agreement (“Agreement”) between the relevant Hostinger group entity indicated below (“Hostinger”) and you. The Agreement is made effective as of the date of your use of the Site or the date of electronic acceptance thereof, whichever occurs earlier. The terms “we”, “us” or “our” shall refer to Hostinger. The terms “you”, “your”, “User” or “Customer” shall refer to any individual or entity who accepts the Agreement, has access to Customer account at Hostinger (“Account”) or uses the Services.
Unless otherwise indicated in the specific documents of the Agreement, the Hostinger entity you are contracting with will be determined under the below rules. If your country of residence is:
(i) United Kingdom (UK), then contracting entity will be Hostinger UK Limited, UK private limited company, registered address 6 Lloyds Avenue Suite 4CL London, England EC3N 3AX;
(ii) Indonesia, then contracting entity will be PT WEB MEDIA TECHNOLOGY INDONESIA, Indonesia private limited company, address Jl. Palagan Tentara Pelajar No. 81 Jongkang, Sariharjo, Ngaglik, Sleman, Daerah Istimewa Yogyakarta, 55581;
(iii) Asian countries as per list indicated here, then contracting entity will be HOSTINGER PTE LTD, Singapore private limited company, registered address 16 Raffles Quay, #33-03, Hong Leong Building, Singapore, 048581;
(iv) Any other country not listed above (including EU countries), then the contracting entity will be HOSTINGER INTERNATIONAL LIMITED, Cyprus private limited company, registered address 61 Lordou Vironos str., 6023 Larnaca, Cyprus.
Your use of this Site or Services is also governed by the applicable agreements and policies, which are incorporated into these Terms of Service by reference. Such agreements and policies include:
Hosting Agreement
Domain Registration Agreement
Domain Name Registrant Agreement
Referral Program Agreement
Expired Registration Recovery Policy
Refund Policy
other agreements and policies made available to you on the Site.
When your use of the Site or the Services requires us to process any personal data or personal information, we will do so in accordance with our Privacy Policy and also, if applicable, Data Processing Addendum ("DPA"), which is also incorporated into the Terms of Service by reference.
Your electronic acceptance of these Terms of Service signifies that you have read and understood these Terms of Service, along with the applicable policies and agreements, and agree to be bound by the Agreement.
Hostinger may, in its sole and absolute discretion, change or modify these Terms of Service, and any policies or agreements incorporated herein, at any time, and such changes shall be effective immediately upon posting to this Site. In addition, Hostinger will notify you by email within a reasonable period of time prior to the effective date of any material changes to the Agreement. In the event of a material change detriment to you, you have a right to terminate the Agreement by providing written notice within 30 calendar days from the day of notification on such change. Such right does not apply if the changes (i) have an effect exclusively to your benefit and (or) (ii) neither reduces your rights nor increases your responsibilities. Your use of this Site or the Services after such changes or modifications shall constitute your acceptance of the Agreement as last revised.
This Site and the Services are available only to persons, who can form legally binding contracts under applicable law.
By using this Site or the Services, you represent and warrant that you:
If you are entering into this Agreement on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to this Agreement and to act on behalf of such entity with respect to any actions you take in connection with the Site or Services (in such cases, the terms “you”, “your”, “User” or “Customer” shall refer to such corporate entity). If it is later determined that you do not have such authority, you will be personally responsible for all the obligations under this Agreement, including payment obligations. Hostinger shall not be liable for any loss or damage resulting from reliance on any instruction or communication reasonably believed to be from an authorized representative of your corporate entity. You further agree to be bound by this Agreement for transactions entered into by you, anyone acting as your agent and anyone who uses your account or the Services, whether or not authorized by you.
Account and information. In order to access certain features of this Site or use the Services, you will have to create an Account. You represent and warrant to Hostinger that all information you provide when creating your Account is accurate, current and complete. You agree to maintain and promptly update Account information and any other information you provide to Hostinger, to keep it accurate, current and complete. Hostinger assumes no liability or responsibility for any issues or adverse outcomes that may occur due to inaccurate information provided by you. If Hostinger has reason to believe that your Account information or any other information you provide to Hostinger is inaccurate, outdated, incomplete or unjustified, Hostinger reserves the right, in its sole and absolute discretion, to request you to validate the information (including to provide required supporting documents, which might include government-issued business identification or government-issued photo identification), to suspend or terminate your Account.
For the avoidance of doubt, the individual or entity whose data is listed in the ‘Account information’ section of Account is considered to be the owner of the Account and the data and Services contained therein (excluding the domain names, if any). Domain names are owned as set out in applicable ICANN and other rules, and we will assist domain registrants to the extent permitted by the applicable rules and regulations. If your Account contains domain names registered with us in the name of a third party, and that third party (domain name registrant) requests access to the management of those domain names, we may comply with the domain name registrant’s instructions and provide them with access to those domain names.
It is your obligation to ensure that you correctly indicate ownership of your Account. If there is a dispute about ownership, the access to the Account may be blocked until the parties to the dispute agree on a resolution, or until the matter is finally resolved by the competent authority. We are not liable for any damages of any nature and type suffered by the Customer or any third party that may result from an ownership dispute or from the blocking of the Account.
Account security.You are solely responsible for all the activity on your Account. You agree to:
Hostinger will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss Hostinger or others incur caused by your Account, whether caused by you, or by any other authorized or unauthorized person.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Hostingard; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to name@yourdomain.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
No use of Hostingard's logo or other artwork will be allowed for linking absent a trademark license agreement.
The service uptime guarantee applicable to specific Services, if any, is defined in other documents (e.g., specific Service agreement) that form part of the Agreement. You acknowledge and agree that from time to time this Site may be inaccessible or inoperable for any reason including, but not limited to, maintenance, repairs or upgrades, or factors beyond our reasonable control (including, but not limited to, equipment failure, network issues, other failures or unforeseeable disruptions). You acknowledge and agree that we assume no liability to you or any other party with regard thereto.
Beta Services. From time to time, Hostinger may offer pre-release versions of new or existing Services (including new features to existing Services) (“Beta Services”). By using any Beta Services, you agree to the following terms and conditions: (i) you acknowledge and agree that the Beta Services are provided “as is”, “as available”, and “with all faults”, they are pre-release experimental versions and may not function properly or be free of bugs; (ii) you assume all risks and liabilities arising from and (or) relating to your use of and reliance upon those Beta Services, and we make no representation or warranty with respect thereto; (iii) we reserve the right to modify, change, or discontinue any aspect of the Beta Services at any time; (iv) commercially released versions of the Beta Services may change substantially; (v) Customer Service team time dedicated to support of the Beta Services may be limited; (vi) you agree to provide prompt feedback regarding your experience with the Beta Services in a form reasonably requested by us, which may be used for any purpose, including product development and marketing purposes; (vii) you and agree that all information regarding your use of the Beta Services, including your feedback and opinions, is confidential, and must not be shared with third parties; (viii) to the fullest extent permitted by law, Hostinger disclaims any and all warranties, express or implied, with respect to the Beta Services, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement; (ix) to the fullest extent permitted by law, Hostinger shall not be liable for any damages arising from your use of Beta Services.
Services language. The Services do not support all local languages. If a local language is not supported, then the Service will default to English only. Use of the Services in local language (other than English) or in a certain country may limit certain features or functionalities, including those provided by third parties (e. g. payment methods).
Hostinger makes no representation or warranty that the content or Services available on this Site are appropriate or permitted in every country or jurisdiction. Your use of this Site or the Services from countries or jurisdictions where its content is illegal is prohibited.
By accessing this Site or using the Services, you agree to be solely responsible for complying with all applicable local, state, national and (or) international laws, rules and regulations.
Some of the features of this Site or the Services may allow Customer to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice (“Customer Feedback”), b) materials created, developed, provided, uploaded, linked or displayed by the Customer in connection with the Services, regardless whether such materials were created by the Customer or third parties. This includes any designs, images, photos, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, code, algorithms, SPIs, APIs, databases, interfaces, text, literary works (“Customer Content”).
You are solely responsible for any and all Customer Content and Customer Feedback and any transactions or other activities related thereof conducted on or through the Account. By posting or publishing Customer Content or Customer Feedback to this Site or to the Services, you represent and warrant to Hostinger that (i) you have all necessary rights, licenses, consents, and (or) permissions to distribute Customer Content or Customer Feedback in such manner, either as the author or with appropriate written authorization from the rights holder, and (ii) the Customer Content or Customer Feedback does not violate the rights of any third party. Customers shall be solely responsible for any and all consequences (including any damages) and requirements for using Customer Content or Customer Feedback.
Customer Content. As between Hostinger and you, you shall own all intellectual property rights pertaining to your Customer Content. By posting or publishing Customer Content to this Site or through the Services, you grant Hostinger a limited license to use the intellectual property and other proprietary rights in and to your Customer Content as necessary to operate, improve and promote the Services, consistent with the purpose of this Site and Agreement. This includes a worldwide, non-exclusive, royalty-free, sublicensable (through multiple tiers), and transferable license to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your Customer Content in connection with this Site, the Services and Hostinger’s (and Hostinger’s affiliates’) business(es), including for promoting and redistributing all or part of this Site or Services in various media formats and through any media channels without any additional obligations, consents or prior notices to you or any third party.
The above licenses granted by you in your Customer Content terminate within a commercially reasonable time after you remove or delete your Customer Content from this Site. The above licenses granted by you in your Customer Content are perpetual and irrevocable. You also understand and agree that Hostinger may retain and use any Customer Content that has been incorporated into any derivative works as allowed pursuant to this Agreement. Notwithstanding anything to the contrary contained herein, Hostinger shall not use any Customer Content that has been designated “private” or “password protected” by you for the purpose of promoting this Site or Hostinger’s (or Hostinger’s affiliates’) business(es).
Customer Feedback. You acknowledge and agree that: 1) your Customer Feedback is entirely voluntary; 2) your Customer Feedback is not confidential or obligate Hostinger to treat it as confidential or secret; 3) Hostinger has no obligation, either express or implied, to develop or use your Customer Feedback, and no compensation is due to you or to anyone else for any intentional or unintentional use of your Customer Feedback; 4) Hostinger may already be working on similar ideas, may have received similar feedback from others, may develop similar ideas on its own, or may take other actions related to similar content. Hostinger shall own exclusive rights (including all intellectual property and other proprietary rights) to any Customer Feedback and shall be entitled to the unrestricted use and dissemination of any Customer Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you or to anyone else.
You specifically acknowledge and agree that your use of this Site, the Services and the services provided on Linked Sites shall be at your own risk and that they are provided “AS IS”, “as available” and “with all faults”.
Hostinger, its affiliates, all third-party service providers and each of their officers, directors, successors, employees and agents disclaim all statutory, express or implied warranties (including any warranties of title, availability, quality, merchantability, fitness for a particular purpose and non-infringement; also, those warranties that could be needed or perceived as needed to provide the Services in a manner allowing the Customer to comply with any legal acts or orders applicable to the Customer) and make no representations or warranties (and assume no liability or responsibility) for any of the following:
In addition, you specifically acknowledge and agree that no oral or written information or advice provided by Hostinger, its affiliates, all third-party service providers and each of their officers, directors, successors, employees and agents (including call center, chatbot or Customer Service) will (i) constitute legal, business or financial advice, or (ii) create a warranty of any kind with respect to this Site or the Services, and Customer and (or) any other person should not rely on any such information or advice.
No person (including any affiliate, third- party service provider, officer, employee, agent), which is not the authorized representative of Hostinger, is authorized to make any warranty on Hostinger’s behalf, and any such warranty shall not be binding to Hostinger.
Abovementioned disclaimer of representations and warranties shall apply to the fullest extent permitted by law and shall survive any termination or expiration of this Agreement or your use of this Site and (or) the Services.
